Terms & Conditions 📋

1. Agreement to Terms

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Player," "you," or "your") and filbey Casino ("filbey," "we," "us," or "our"), governing your access to and use of the filbey Casino website located at https://filbey.cam and all associated services, features, content, and applications (collectively, the "Services").

By creating an account, accessing our website, playing games, or using any of our Services, you expressly agree to comply with and be bound by these Terms, our Privacy Policy, and all applicable laws and regulations governing online gaming in the Philippines. If you are accessing or using our Services on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page with an updated "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We recommend that you review this page periodically to stay informed of any updates.

2. Eligibility and Account Requirements

2.1 Age Requirement

You must be at least twenty-one (21) years of age or older to create an account, access, or use any filbey Casino Services. By registering for an account, you represent and warrant that you meet this age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory verification may result in account suspension or termination and forfeiture of funds.

2.2 Jurisdiction and Legal Compliance

You must be legally permitted to participate in online gaming activities in your jurisdiction of residence. You are solely responsible for determining whether your use of our Services complies with applicable local, state, national, and international laws and regulations. If online gaming is prohibited in your jurisdiction, you must not access or use our Services.

By using filbey Casino, you represent and warrant that you are not located in, residing in, or accessing our Services from any jurisdiction where online gaming is illegal or prohibited. You further represent that you are not listed on any government sanctions list or prohibited parties list.

2.3 Account Registration

To access certain features of our Services, you must register for an account by providing accurate, current, and complete information as prompted by our registration form. You agree to maintain and promptly update your account information to keep it accurate, current, and complete at all times. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Each User is permitted only one (1) account on filbey Casino. Creating multiple accounts, using accounts of other persons, or allowing others to use your account is strictly prohibited. We employ sophisticated systems to detect duplicate accounts, and violations may result in closure of all associated accounts and forfeiture of balances and winnings.

2.4 Account Security

You are solely responsible for safeguarding your account password and username. You must immediately notify filbey Casino of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

You may deposit funds into your filbey Casino account using the payment methods specified on our website, including but not limited to GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana Lhuillier. All deposits are subject to the minimum and maximum limits displayed at the time of transaction.

All funds deposited into your account must originate from a legitimate source that is legally owned by you. You may not use filbey Casino for money laundering or any other illegal financial activities. We reserve the right to request documentation verifying the source of your funds and may decline deposits or freeze accounts pending satisfactory verification.

3.2 Withdrawals

You may request withdrawal of your available account balance at any time, subject to the terms specified in our withdrawal policy. Withdrawal requests are processed according to our standard processing times, typically within 15 minutes to 2 hours depending on the payment method and time of day. We reserve the right to conduct additional verification procedures before processing withdrawals, which may result in processing delays.

All withdrawal requests must be made to a payment method registered in your name. We do not process withdrawals to third-party accounts. Before processing your first withdrawal, we may require you to verify your identity by providing government-issued identification, proof of address, and proof of payment method ownership.

3.3 Currency

All financial transactions on filbey Casino are conducted in Philippine Peso (PHP). If you deposit funds in a different currency, they will be converted to PHP at the prevailing exchange rate at the time of deposit, and applicable conversion fees may apply.

3.4 Transaction Fees

filbey Casino does not charge fees for deposits or withdrawals. However, your payment provider or financial institution may charge their own processing fees, currency conversion fees, or transaction fees. You are responsible for any such third-party fees.

3.5 Bonus Wagering Requirements

Certain deposits may qualify for promotional bonuses subject to specific wagering requirements and terms. You must complete all applicable wagering requirements before any bonus funds or winnings derived from bonus funds become eligible for withdrawal. Bonus terms and conditions are specified in each promotion and are incorporated into these Terms by reference.

4. Gaming Rules and Fair Play

4.1 Game Fairness

All games available on filbey Casino use certified Random Number Generator (RNG) technology to ensure fair and random outcomes. We do not manipulate game results or outcomes in any way. All games are regularly tested and audited by independent third-party testing agencies to verify fairness and randomness.

4.2 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:

• Using automated software, bots, scripts, or any other artificial intelligence or third-party tools to play games or manipulate outcomes
• Colluding with other players or engaging in any form of cheating, fraud, or unfair advantage
• Exploiting software errors, bugs, or vulnerabilities for personal gain
• Using VPN, proxy servers, or other methods to mask your true location or access our Services from prohibited jurisdictions
• Creating multiple accounts to abuse bonuses, promotions, or loyalty programs
• Engaging in abusive, threatening, or harassing behavior toward other players or our staff
• Using our Services for illegal purposes, including money laundering or financing of illegal activities
• Attempting to reverse engineer, decompile, or otherwise attempt to discover the source code of our software

4.3 Game Malfunctions

In the event of a game malfunction, software error, or technical failure, all affected bets and payouts are void. We are not liable for any losses resulting from technical malfunctions, internet connection failures, or server downtime. If a malfunction occurs, we will make reasonable efforts to notify affected players and restore the correct game state.

4.4 Betting Limits

Each game displays minimum and maximum betting limits. We reserve the right to adjust betting limits, restrict betting patterns, or limit the amount you may wager or win at our sole discretion. If we suspect irregular betting patterns or fraudulent activity, we may suspend your account pending investigation.

5. Responsible Gaming

filbey Casino is committed to promoting responsible gaming practices and preventing problem gambling. We provide tools and resources to help you manage your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. For detailed information about our responsible gaming policies and available tools, please refer to our Responsible Gaming page.

If you believe you may have a gambling problem or are concerned about another player, please contact our support team immediately or seek help from professional organizations specializing in problem gambling assistance.

6. Intellectual Property Rights

All content available on filbey Casino, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of filbey Casino or its content suppliers and is protected by Philippine and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The filbey Casino name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of filbey Casino. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our Services are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services except as necessary for your personal, non-commercial use.

7. Limitation of Liability and Disclaimers

7.1 Service Disclaimer

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. filbey Casino does not warrant that our Services will be uninterrupted, secure, or error-free, or that defects will be corrected.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall filbey Casino, its officers, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

In any case, our total liability to you for all damages, losses, or causes of action shall not exceed the amount you have deposited with filbey Casino during the six (6) months preceding the claim.

7.3 Indemnification

You agree to defend, indemnify, and hold harmless filbey Casino, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

8. Account Termination and Suspension

We reserve the right to suspend, restrict, or terminate your account and access to our Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any applicable laws or regulations
• Fraudulent, abusive, or illegal activity
• Provision of false or misleading information during registration or verification
• Failure to complete identity verification when requested
• Extended periods of account inactivity
• At our sole discretion for business or operational reasons

Upon termination of your account, you forfeit any pending bonuses, promotional credits, and loyalty points. Any remaining real money balance in your account will be returned to you after deduction of any applicable fees, charges, or amounts owed to filbey Casino, subject to completion of identity verification procedures.

You may close your account at any time by contacting our customer support team. Upon voluntary closure, we will process any remaining account balance according to our standard withdrawal procedures.

9. Dispute Resolution and Governing Law

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of the Philippines, and the parties hereby consent to the personal jurisdiction and venue therein.

9.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services, you agree to first contact filbey Casino customer support to attempt to resolve the matter informally. We will make reasonable efforts to resolve disputes through good faith negotiation.

If we are unable to resolve the dispute within thirty (30) days of your initial contact, either party may initiate formal dispute resolution proceedings. You agree to resolve any disputes through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc., and the decision of the arbitrator shall be final and binding on both parties.

10. General Provisions

10.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by filbey Casino on the Services, constitute the entire agreement between you and filbey Casino concerning your use of our Services and supersede all prior or contemporaneous communications and proposals.

10.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired, and such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms.

10.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and filbey Casino's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

10.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms or any rights or obligations hereunder without notice to you.

10.5 Contact Information

If you have any questions about these Terms or need to contact us regarding your account or Services, please reach out to our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 on our website